Terms and conditions

Standard Service Terms and Conditions (Agreement)

1. Subject of the Agreement

The Company provides “My Creditinfo” service, which enables the Client to view the information about himself/herself stored in the Company database via internet.

2. Rights and Obligations of the Parties
1. For ensuring use of My Creditinfo service, the company shall provide the Client with username and password and register him/her in the system, after filling in an application.
2. The Company shall ensure the Client’s access to the database after successful completion of identification process (in case of physical persons payment of 1 Tetri minimum should be enough).
3. If the Client buys a package with monitoring service, as mentioned in clauses 2.1 and 2.2 of article 3 herein, the Company shall notify the Client of the changes about him/her made in the database (taking loan, paying an installment, overdue payment) and provide a notification about any third party searching the information about the Client in the database and about the date of such search.
4. In case of losing or failure to use the username and password (necessary details for accessing the database), the Client shall notify the Company in writing. Based on the identified application the Company shall restore the lost details or/and take other measures to ensure the Client’s access to the database free of charge.
5. If the Client is a physical person, after successfully completing identification and registration process, he/she has a right to download three credit reports per year free of charge.
6. If the Client is a legal person its main user shall have the right to add/delete/edit additional users in its own account by entering their phone numbers and they will be granted access to the data only after going through the applicable identification process, in accordance with rights granted by the main user.
7. The Client shall pay the service fee under the present Agreement. Until the payment is duly accomplished, the Company may refuse to provide services under the present Agreement.

3. Service Fee and Terms of Payment

1. The Client shall pay the service fee for the selected package as determined in paragraph 2 of this article immediately after executing the present Agreement. Payment shall be made either with cash or by bank transfer to the Company account (№GE48BG0000000905231300, JSC Bank of Georgia or №GE46TB7830536020100004, TBC Bank or any other bank account provided by the company/its authorized representative).
2. The price of the service under the present Agreement shall be determined in accordance with the selected package. The company offers the following packages:
2.1. packages for physical persons:
– standard package. 1 month service fee – 7.99 GEL; 12 months service fee – 19.99 GEL
– premium package. 1 month service fee – 4.99 GEL; 12 months service fee – 29.99 GEL
2.2. packages for legal persons:
– standard package. 12 months service fee – 30 GEL
– premium package. 12 months service fee – 50 GEL
2.3. The Company may also offer its Clients service package different from the above packages, which may be accepted by the Client by concluding additional written agreement or an application.

4. Final Provisions

1. Any issue arising from the present Agreement, which is not regulated herein, shall be solved in accordance with the legislation of Georgia.
2. Any communication with the client in connection with the service under the present agreement shall be conducted through the mobile phone number or the e-mail address registered in the system
3. The present Agreement may be terminated before the expiration date if the terminating party notifies the other party in writing no later than 2 weeks before termination. In case of terminating the present agreement before the expiration date the service fee paid in accordance with the Agreement shall not be returned to the Client.
4. Any disagreement or/and dispute arising from the present Agreement shall be solved by negotiations of the parties. In case of failure to agree the dispute shall be solved by the court of respective jurisdiction.

Creditinfo Georgia - 2 iv.Tarkhnishvili str. 0179, Tbilisi, Georgia
(+995 32) 262 35 55 info@creditinfo.ge
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